Course Registration: Frequently Asked Questions
McKenzie Institute Canada offers quick, easy and secure course registration online. To register online, use our Course/Exam Locator to the left to view the available courses.
Below we have listed some of our most asked questions when signing up for classes.
Please contact us directly if you have additional questions or need more information.
Frequently Asked Questions:
- What are your course fees?
- How can I get a registration form to mail or fax?
- Do the courses need to be taken in sequential order?
- Do you offer group discounts?
- What are your audit fees?
- Do you offer continuing education credits?
- What if I miss any hours, will I get credit?
- What is your cancellation/hold policy and refunds?
|Part A||Part B||Part C||Part D||Adv Ext||CSU|
Audit: not applicable
- Download the course registration form for: Parts A-D, Adv Ext, CSU Click Here
- Download the Exam Registration Form: Click Here.
The course fees include:
- A copy of the book Treat Your Own Back by Robin McKenzie (Part A)
- A copy of the book Treat Your Own Neck by Robin McKenzie (Part B)
- A copy of the book Treat Your Own Knee by Robin McKenzie (Part C)
- A copy of the book Treat Your Own Shoulder by Robin McKenzie (Part D)
- McKenzie technique assessment forms
- Comprehensive course manuals
- Certificate of completion
- Morning and afternoon refreshment breaks (lunch on your own)
A credit card will be required in order to register online. MICanada only accepts Visa and MasterCard. The McKenzie Institute Canada online registration system does not charge your card, it simply records your credit card information. Regardless of when you register, all credit card payments are processed 4 weeks prior to the scheduled course date. Once registered, you will receive notification of the actual course payment date. Important: Once payments have been processed, cancellation penalties will apply. For Part A & B registrants, the payment processing date is also the date that we open up access to the online component of the course. You may use the downloadable registration form if you wish to pay by cheque or if you prefer not to register online. Please note that mailed registrations will delay the registration process. If you wish to register by mail, we recommend that you contact the branch office via email to let them know that you are registering by mail. Advising the branch in advance will prevent you from losing your place on a course with limited space. Cheques should be posted-dated to 6 weeks prior to the course date. If the cheques are not post-dated the branch will need to process the cheque immediately to avoid a stale-dated situation.
Group Discounts:Group rates apply to new registrations only. In order to get a group rate 3 or more people must register at the same time. The registration forms must be faxed in together or you can register online as long as you provide the branch office with the names of the individuals in the group, in advance of registering online. Please note that online group registrations must also be completed by all people on the same day. IMPORTANT: The group rate will not be honoured if the names of the registrants have not been submitted to the branch in advance of registering online. If you do select to register online, the system will require that you register at the regular rate. Remember, the system will simply record your payment information, it does NOT charge your card. Once the branch office receives your registration, the rate will be adjusted and you will receive a letter confirming your place on the course at the group rate. Remember, names of group registrants must be submitted in advance in order to receive the group rate.
Audit Fee: Need a refresher? For only 50% of the course tuition, we allow a few spots on each course (excluding CSU) for anyone who would like to retake a course. Proof of when the course was previously attended may be required if before 1995 or outside Canada or the United States.
Continuing Education Credits: If your professional association requires documentation stating the number of contact hours accumulated during an MDT course, please contact the branch office to request a letter certifying the course details and qualifying number of hours.
Missed hours on a course: When a participant misses a day(s), or any portion of a day throughout the course, under no circumstances will a course certificate be provided to that participant. Per strict guidelines with the professional provincial colleges, we are required to verify course completion. Upon receipt of course materials from the course site, the MIUSA administrative office will mail the participant a letter of Course Hours Verification identifying the total hours attended. The participant will not be eligible to continue with the next Part of the MDT Program of Certification until the previous course requirement has been completed. The participant can complete the day(s) or hours missed within one year of the course dates at no additional fee and will then receive the certificate for full course credit. If the participant does not complete this requirement within one year, he or she will be required to pay fees as follows:
Less than half the course missed - pay the audit fee
Half or more of the course missed - pay in full
Cancellation/Hold Policy and Refunds: Every attempt is made to offer our programs as publicized. However, MICanada reserves the right to adjust program dates, location, times, faculty, etc. in order to accommodate unforeseen circumstances; we will only notify advanced registrants of any program changes. MICanada is not responsible for any expenses incurred by registrants due to such adjustments.
MICanada further reserves the right to cancel a course due to insufficient enrollment or unforeseen circumstances up to two weeks prior to the start of the course. If the course is cancelled by The McKenzie Institute, a full refund will be given or funds can be transferred to another course. MICanada is not responsible for any expenses incurred by registrants due to such cancellations.
Please refer to our Cancellation Policy document for full details regarding the cancellation of the various course levels.